Contact & Support

Reach Dervexalum — Support, Access Requests & Enquiries

Whether you want to submit an access request, ask about the platform or get help from the Dervexalum support team, use the form below or reach us directly via email or phone.

Send a Message Platform Features
Professional at a clean desk using a laptop to send a support message

Get in Touch

Dervexalum Contact Details

Our support team is available during standard business hours, Monday to Friday. We aim to respond to all enquiries within one business day.

Email

[email protected]

Phone

+44 20 7946 0823

Address

Dervexalum Ltd, 47 Aldgate High Street, London, EC3N 1AL, United Kingdom

Send a Message

Submit an Access Request or Enquiry

Use this form to request access to the Dervexalum platform, ask a general question or get in touch with our support team. Please note that the team may follow up by email for clarification before providing a full response.

The form does not collect any sensitive personal data beyond your name, email and the nature of your enquiry. For details on how we handle your information, please read our Privacy Policy.

Before You Submit

  • Review the platform information on the About and Services pages first.
  • Access requests are reviewed individually — approval is not automatic.
  • Responses are sent to the email address you provide below.
  • Do not include any sensitive personal information beyond what is asked.

By submitting this form you agree to Dervexalum Ltd processing your information as described in our Privacy Policy.

Support

How Dervexalum Support Works

The Dervexalum support team handles platform enquiries, access request questions and technical assistance. Below is an overview of how the support process operates.

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Email Support

Send your query to [email protected]. The team aims to respond within one business day. For access requests, a follow-up may be required before a decision is issued.

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Phone Enquiries

Call +44 20 7946 0823 during standard UK business hours (Monday to Friday, 09:00–17:30). Phone enquiries are handled by the Dervexalum support team directly.

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Written Enquiries

Postal enquiries can be sent to Dervexalum Ltd, 47 Aldgate High Street, London, EC3N 1AL. Please allow additional time for written correspondence.